by eValid » Thu Jul 15, 2010 3:39 pm
Thanks for emailing us with your eValid issues.
After reviewing your details, it appears to me that you may have permissions related problems. Can you please check the following:
1. Was eValid installed under Administrator?
2. Does the logged in User Accout, if other than Administrator have full access priviledges to the entire folder inside the C:\Program Files\Software Research area?
3. The file in question "..\eValid\Program\Docs\Session\~00eVmet.html" is our [Page Metrics] html webpage which is usually generated when you start a Site Analysis AND/OR Tools->Metrics Popup->Activate MENU enabled action. GUI setting DEFAULT = off/disabled/unchecked...
*This must have been turned on without proper I/O permissions.
4. The "User" applying the above eValid feature does not have permissions to read/write this file, thus eValid is unable to generate the file and thus probably the popup...
I hope this helps you to move forward. Else please let us know and we can check for further causes.
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eValid Tech Support Team