What is the best way to get a detailed question answered?
Posted: Wed Feb 09, 2011 3:49 pmWhat is the best way to get a detailed question answered?
ln59 wrote:What is the best way to get a detailed question answered?
There are many routes for you...of course, you could call and talk to our technical support people. We know that's old-fashioned, but it is know to work fairly well. Give us a try!
Next, using the eValid browser, use the Help > E-Mail Technical Support pulldown to write your question down. Email from that source goes into a special high-priority queue and those questions are almost always answered in a less than one business day.
And, of course you could search this User Form and/or post your question here. The search -- if it finds and answer -- is nearly immediate. Posted questions are answered as time permits...
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