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Can I record any customer actions using eValid

PostPosted: Wed Mar 28, 2018 9:30 am
by KAndes
Morning.

I want to see if I can record my customers' actions in the same way that eValid records my actions when I make a test recording?

Can you comment please?

Thanks

Re: Can I record any customer actions using eValid

PostPosted: Thu Mar 29, 2018 12:21 pm
by eValid
KAndes wrote:Morning.

I want to see if I can record my customers' actions in the same way that eValid records my actions when I make a test recording?

Can you comment please?

Thanks


This is a very good question KAndes.

eValid makes recordings by sensing Document Object Model (DOM) events inside the browser whenever the user initiates the event by taking an action on the face.

Here is a very good reference to how this works:

https://en.wikipedia.org/wiki/Document_Object_Model

The eValid implementation is as a COM-based executable running in the Windows environment.

Its playback is "direct" (not with JavaScript).

However, as this article points out, a JavaScript program has a lot of power, including the ability to "...react to existing events in the page..."

What you suggest should be possible to do, but we don't know for sure.

Let us know if you get it to work!


-- eValid Support